If a transaction is made to the wrong account, what should be included in the return reason?

If a transaction is made to the wrong account, what should be included in the return reason?

• A. R02
• B. R05
• C. R06
• D. R99

Answer: (A)

The return reason code R02 is used specifically for transactions that are rejected because of insufficient funds or because the transaction is unauthorized. However, in the context of making a transaction to the wrong account, the appropriate return reason would actually not be R02. R05 is used for "Unauthorized debit to consumer account" and communicates that the transaction was indeed unauthorized by the consumer. R06 applies to scenarios involving "Returned due to a stop payment on the item," which does not fit in with an error concerning the wrong account. R99 is used for miscellaneous reasons that do not fall under the categories of specified return codes, including other types of errors, but is not specific enough for the scenario described. Therefore, while R02 might intuitively seem like an option due to its relation to incorrect postings, the accuracy of categorizing the inappropriate account transaction would require one of the codes that best fits the situation, which typically would be R05 issued for unauthorized transactions.

The return reason code R02 is used specifically for transactions that are rejected because of insufficient funds or because the transaction is unauthorized. However, in the context of making a transaction to the wrong account, the appropriate return reason would actually not be R02.

R05 is used for "Unauthorized debit to consumer account" and communicates that the transaction was indeed unauthorized by the consumer.

R06 applies to scenarios involving "Returned due to a stop payment on the item," which does not fit in with an error concerning the wrong account.

R99 is used for miscellaneous reasons that do not fall under the categories of specified return codes, including other types of errors, but is not specific enough for the scenario described.

Therefore, while R02 might intuitively seem like an option due to its relation to incorrect postings, the accuracy of categorizing the inappropriate account transaction would require one of the codes that best fits the situation, which typically would be R05 issued for unauthorized transactions.